The product came and looked beautiful! The door matts are great quality and a fun gift. Anticipate ample time for creating and editing. I had only one edit and the matt took one week to finally be put into production. The seller will wait one full day to respond to emails and messages. I understand busy but but if you are in a time crunch this may add extra stress. She did pull through when I threatened to cancel my order and luckily did get my items to me in time (even faster than anticipated) and I did appreciate that!