Engraved Double Cigar Ashtray
SHIPPING TIMELINE
All in-stock orders at Sip Hip Hooray are typically processed and dispatched within 1-3 business days. We don't operate on Saturdays, Sundays, or U.S. holidays. For personalized items, anticipate around 2-3 weeks for delivery after you've approved the artwork.
Do bear in mind that holidays, product launches, and sales events might extend order processing times.
SHIPPING DELAYS & REFUNDS
We strive to deliver your order promptly. If, however, your non-personalized order does face a delay from our end and arrives late (excluding shipping courier-related delays which aren't covered), you're eligible for a refund once you return the items. We'll provide a call tag for the product return. Upon receiving the returned items, your refund will be processed.
SHIPPING COURIERS
We use a range of couriers to ensure your order reaches you efficiently. If you have restrictions on receiving from a particular courier, inform us by emailing orders@siphiphooray.com with your order number.
SHH EXCLUSIVE DESIGNED PRODUCTS
(Product lines like Christmas sweatshirts, Gildan sweatshirts, fun mugs)
These are exclusively crafted and undergo a 10 business day production cycle. Since they're tailored just for you, we can't cancel them once they're in production.
RETURNS
Returns are accepted within 14 days of you receiving your order, provided the items are unused, undamaged, and returned in their original packaging. Kindly include your packing slip when you return. Shipping costs are borne by the customer and are non-refundable. After we receive and inspect the return, we'll process your refund, notifying you via email. Please allow up to 10–14 days for the refund to reflect in your statement. However, items bought at a discount or are personalized in any way are deemed final sale.
Send Returns to:
Sip Hip Hooray Returns
C/O Fulfillment
210 W. Main St.
Tomball, TX 77375
CUSTOM SKETCH ARTWORK POLICY
For custom sketches, we accommodate 2 rounds of alterations, provided they don't necessitate a complete redo. Should you have specific changes in mind, do relay them so our artist can incorporate them. However, since these sketches are meticulously hand-drawn and delivered to you, the associated fees are non-refundable.
CONTACT US
Got questions? We're here for you.
Email: orders@siphiphooray.com
Phone: 713.247.9856
I asked this company to have this ready by a deadline for my anniversary and they met it. I also gave them details a and they created an amazing design. My boyfriend loved it.
Perfect and better than expected!! Meagan was so helpful and made sure I loved the design. I also wasn't expecting it to come so soon, but it came much before the delivery date. 10/10 would order again! My significant other absolutely loves it too!
Bought this piece for my dad's birthday in a few weeks (an avid cigar smoker & difficult to get gifts for). They sent me the proof and shipped so quickly! I love that they sent me the proof and I love that the ashtray looks EXACTLY like the proof. Great quality and I know my dad will love it! Thank you again xoxo 💕
I loved working with this shop and absolutely will again! I chose a customized cigar tray for my boyfriend for Christmas, and it came out beautiful! He loved it.
I never thought I would say an ashtray was gorgeous, but I can definitely say it about this. Bought as a Christmas gift and he absolutely loved it! Definitely a high end quality.
The order was finished and shipped quickly and it was personalized.
The quality of the wood work was beautiful. They did a great job.
I didn't know what to buy my father in law as a gift. This was absolutely the perfect gift! Solid wood and quality at that. I recommend this to anybody.
HIGH QUALITY!! Prettiest ash tray I've ever seen lol absolutely love this